Standard Form Letters Not Sufficient To Properly Advise Client In Relation To A Personal Injury Claim
In Procter v Raleys Solicitors (A Firm) [2015] EWCA Civ 400, the Court of Appeal considered an appeal against a finding that a solicitors’ firm had failed to properly advise its client about his claim.
In dismissing an appeal against a decision that a firm of solicitors (R), had failed to properly advise its client (P), the Court of Appeal has confirmed the need for standard form letters of advice to be sufficiently clear to ensure that clients properly understand the nature of the advice.
With Adams Harrison you can be sure that you will receive a personal service, taking you through each step of the claim for your injury.
We always make the time to discuss your position with you in detail and to answer any queries you may have. We do not rely on standard form letters to advise you – The Court of Appeal was critical of Raleys Solicitors for doing just that.

Jennifer Carpenter became Managing Partner of the firm in January 2014. She was appointed as a Partner in January 2005, having qualified as a solicitor in 2000 after completing her training with the firm. She specialises in Employment, property dispute litigation and contentious probate. She has extensive experience of undertaking advocacy in the Magistrates Court, County Court and Employment Tribunals. Jennifer is also our Compliance Officer for Finance and Administration (COFA) and our Data Protection Officer.
